Welcome to the Kicking Horse River Lodge

The work is fair, the people are great, and the environment is unparalleled.
Maybe you should think about a change of scenery

kicking horse river lodge
Pictured:  Is this the same as climbing the corporate ladder?

Bugaboo Cafe Staff


All staff must be willing to fill in at other positions when necessary to ensure our Lodge operates perfectly during busy or difficult times. This position will require a high level of customer service skills and will require an energetic, positive and motivated person. The Cafe Staff will be responsible for serving, busing, order taking and short order preperation.  The job will require a person who is diverse in his/her customer service abilities. The Cafe requires general knowledge of local area, services,  and activities to give our guests an experience of a lifetime. 


Duties & Responsibilities

  • Ensure all guests have experienced excellent customer service and leave our Bugaboo Cafe happy.
  • Work closely with Cafe Manager to ensure a perfect cafe product and experience for all.
  • Represent Kicking Horse Mountain Lodge to all sponsors, media and business associates in a professional and ethical manner.
  • Ensure all company policies and goals are adhered to.
  • Ensure all emergency procedures and safety programs are followed to the letter.


  • Previous Resort Serving Experience.
  • Have current Seriving It Right and Food Safe qualifications.
  • Professional in presentation, demeanor, and discretion.
  • Extensive customer service and employee relations’ experience.
  • Previous Cash Handling experience.
  • Cooking Qualifications prefered for Cafe Kitchen Staff. 


Essential Skills

  • Highly self-motivated, willing to commit to a demanding job.
  • Team oriented with a desire to make this the best Lodge in the world.
  • Driven to exceed customer and ownership expectations.
  • Excellent customer service skills training experience.
  • Creative and detail oriented.


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